Assertiveness Training

Gain more confidence, decisiveness and respect with assertiveness training! As bad economic news creates upheaval and uncertainty in the workplace, it’s never been more important to know how to assert yourself effectively. In this seminar, you will learn powerful tools for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill and understand how social styles affect assertive behaviours and benefit by learning steps for conflict resolution. Overall enhance your assertiveness skills for immediate on-the-job use!