Breastfeed and the workplace

Breastfeed and the workplace

Breastfeed and the workplace

South Africa’s Public Health Policy promotes and encourages mothers to breastfeed their babies for at least the first six months of the child’s life. The Basic Conditions of Employment Act and its Code of Good Practice, provides that an employer should allow a breastfeeding mother at least two breaks per day of at least thirty minutes each to express milk for her baby. These breaks should be given in addition to her normal tea and/or lunch breaks. It is the duty of the employee to engage with her employer if she intends to breastfeed beyond six months and to make arrangements to support breastfeeding.
A pregnant employee should give notice to her employer, well in advance of her intention to breastfeed, in order to provide the employer the opportunity to arrange a clean and private area where the employee can express milk. It is the employee’s duty to engage with her employer or manager as soon as she returns from maternity leave to allow her employer ample opportunity to accommodate breastfeeding in the workplace.
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However, the Code of Good Practice fails to address a few important points such as whether:

  • breaks for expressing will be paid or unpaid;
  • the time period how long an employer should allow the employee to take these breaks to express breastmilk;  and
  • whether the employer should make provision for the storing and refrigeration of expressed breastmilk.

It is important that the employer and employee are on the same page.  Communication plays a vital role and employers must take care to consult with employees regarding the above and agree on the way forward.  Culture, gender, values, beliefs, etc. of all parties should also be taken into consideration in the communication process to ensure effective communication.

The Code of Good Practice serves as a guideline for employers to follow.  However, by creating a supportive environment for breastfeeding mothers in the workplace, the employer promotes the health of employees and their babies. 

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Conciliation, arbitration & potholes

Conciliation, arbitration & potholes

Conciliation, arbitration & potholes

When the employment relationship is terminated and the employee believes that he/she has been unfairly dismissed, the employee can approach the Commission for Conciliation, Mediation and Arbitration (CCMA). The case will first be placed for conciliation and if the case cannot be settled, it will be referred for arbitration.

What is conciliation?

This is an informal process where a commissioner is appointed to meet with the parties to a dispute within 30 days after the referral and explore ways to resolve the dispute by mutual agreement. Separate meetings between the commissioner and each party may also be held. If the case is settled, a settlement agreement is signed and the dispute is resolved. If either party breaks the agreement, the aggrieved party may apply to the Labour Court to make the agreement a court order.

Watch out for this pothole:

One of the biggest mistakes employers can make is not attending a conciliation. If the employer does not show up for conciliation, the commissioner will issue a certificate indicating that the dispute is unresolved. The case will then be referred for arbitration. It is important to remember that when a case is placed for Con/Arb and no objection was made against Con/Arb, the commissioner can immediately proceed with arbitration in the absence of the employer and the employer can face an arbitration order.

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What is arbitration?

This is a hearing process where the parties have the opportunity to state their case. During the process, oral evidence is presented as well as any other forms of evidence in support of a party’s case. Thereafter the commissioner will issue an arbitration awards within 14 days. An arbitration award is binding and the equivalent of a court ruling. An order can be that the case is dismissed or that the employer must pay compensation.

Watch out for this pothole:

One of the biggest mistakes is not showing up for the arbitration. If the employer does not attend the arbitration, the process will continue in his absence. The end result is that the CCMA will rule in favour of the employee as there were no facts presented on behalf of the employer. A further mistake is not to prepare thoroughly – each case is only as good as its facts and evidence. Consult properly with your LWO representative, prepare witnesses for questioning and make sure all documentary evidence is fully contained in the bundle.

Possible orders against the employer:

  • CCMA: 3-12 months of the employee’s salary and/or re-instatement
  • Labour Court: 3-24 months of the employee’s salary and/or re-instatement

(The salary is determined in accordance with the salary as on the date of dismissal.)

CCMA processes can be intimidating and it is a good idea to get expert advice. An employer can be represented by any employee/director of the business, or by an office bearer/official of a registered employers’ organisation (such as the LWO).
Employees may be represented by a fellow employee or a trade union. Lawyers do not have right of appearance in the CCMA. The only times when a legal practitioner, such as a lawyer, will be allowed during the proceedings, is only with arbitration when:
  • The commissioner and all the other parties agree to it.
  • The commissioner concludes that it is unreasonable to expect a party to deal with the dispute without legal representation.
  • If a party wishes to make use of a lawyer, the applicant must bring an application for legal representation in terms of rule 25 of the CCMA rules.
The LWO is registered as an employers’ organisation with the Department of Employment and Labour and automatically has the right to represent LWO members in forums such as the CCMA, Bargaining Councils and the Labour Court.

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Duties of the employer and employee

Duties of the employer and employee

Duties of the employer and employee

The employer-employee relationship is bilateral where both parties benefit but also have duties/obligations. The essence of the relationship is that the employee completes certain tasks or provides services to the employer, and then receives remuneration in return.

Duties: In terms of labour law, the employer has an obligation to:

  • Provide and maintain a safe working environment:
    Each employer will, as far as is reasonably possible, provide and maintain a work environment that is safe and without risk to the health of employees. All employees must be aware of and understand the Occupational Health and Safety Act. The employer’s duty to ensure a safe working environment may also include the obligation to protect the employee from any form of harassment. The Compensation for Occupational Injuries and Diseases Act obliges employers to register with the Compensation Commissioner and pay fees according to an annual assessment.

  • Treat the employee fairly as well as with dignity and respect:
    This duty is established in the Constitution with the right to fair labour practices. Legislation such as the Labour Relations Act and the Employment Equity Act protect employees from unfair discrimination.  Furthermore it an obligation to treat each employee with dignity and respect in order to maintain a good relationship.

  • Remunerate the employee:
    This obligation is the primary obligation of the employer, where an employee has rendered services.
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Duties: In terms of labour law, the employee has an obligation to:

  • Ensure a safe working environment:
    Employees have the responsibility to take care of their own health and safety, comply with policies and procedures, use prescribed personal protective equipment where necessary, report potential hazards and report any incident involving potential hazards as soon as possible

  • Provide services to the employer:
    The main purpose of the employee is to make his/her services available to the employer. It is also the employee’s responsibility to report for duty promptly. By accepting an employment contract, the employee guarantees to do the job with the necessary skill and thoroughness. Should a person therefore be dishonest about his/her skills or qualifications, this can be seen as gross misconduct and can lead to dismissal after a disciplinary hearing.
  • Execute reasonable and lawful instructions as well as being respectful:
    The employee is under the control of the employer. This would amount to a serious offence and be considered gross insubordination if an instruction is refused. An instruction must be reasonable and within the scope of the employee’s duties.
  • Look after the employer’s best interests:
    The employment relationship is based on trust and the employee has a fiduciary obligation to always act in good faith, to be loyal and to have the employer’s best interests at heart. It also includes the employee’s duty to report any dishonest conduct by fellow employees. When an employee is not guilty of an offence but was aware of the misconduct and did not report it to the employer, the employee has violated the relationship of trust and the employer can take disciplinary action against such an employee.

The employment contract regulates the conduct of both parties and it is important that both the employer and the employee fulfil their obligations.

Benefits of a no-recording policy:

  • It dissuades employees from recording conversations
  • It encourages trust and candid conversation
  • If knowledge of the recording occurs only after litigation has commenced, the employer may be able to use the after-acquired evidence to stem its exposure from the point when the breach of company policy was uncovered

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Secret recordings of ‘sensitive’ discussions in the workplace

Secret recordings of ‘sensitive’ discussions in the workplace

Secret recordings of ‘sensitive’ discussions in the workplace

Secret recordings of ‘sensitive’ discussions in the workplace – an interesting bargaining council case!

Employers face many challenges in the workplace. One that puts the employer in a vulnerable position, is when an employee wants to submit secret recordings of meetings or discussions into evidence in an unfair dismissal dispute at the Commission for Conciliation, Mediation and Arbitration (CCMA).

It is very important to distinguish between whether these secret recordings are lawful and allowed, and if they are permissible.

Section 4 of the Regulation of Interception of Communications and Provision of Communication-related Information Act, 70 of 2002, as amended (RICA), allows the recording or ‘interception’ of a conversation where the person who is recording the conversation, is part of that conversation. However, the law prohibits the recording of conversations where the recorder is eavesdropping.
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Although it may be lawful to secretly record a conversation, the true test is whether the act of recording a private conversation in secret, without informing the employer that it is being done, is a form of misconduct, even if this is legal under RICA.

This creates tension between the right of any person to record a conversation to which he is part of and the well-accepted principle of mutual trust between an employee and employer.

In the Bargaining Council proceedings of Waddell and Sandown Motor Holdings (Pty) Ltd (2021) 42 ILJ 2749 (MIBCO), the arbitrator had to decide whether a dismissal was fair where an employee secretly recorded negotiations between her and her employer. During these negotiations sensitive commercial information was exchanged during these conversations, which would not have been imparted by the employer’s managers had they known that their conversations were being recorded. When the employee’s recordings came to light, the employee was charged with misconduct, subsequently found guilty of misconduct and dismissed. The employee then referred a dismissal dispute to the Motor Industry Bargaining Council (MIBCO).

In the arbitration proceedings before a MIBCO arbitrator, the employee contended that RICA was applicable and that the recording was lawful. The arbitrator agreed that the recording was lawful, but found that, given the content and nature of the negotiations between the parties, the employee’s conduct had been manipulative and was in breach of her duty of good faith. The arbitrator therefore found that the employee’s conduct constituted serious misconduct, justifying dismissal.

It is therefore always important for an employee to consider what the consequences of their actions could be. By making secret recordings in the workplace might just lead to a dismissal

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Benefits of a company policy which prohibits unauthorised or secret recording:

  • It dissuades employees from secretly recording conversations
  • It encourages trust and candid conversation
  • If knowledge of the recording occurs only after litigation has commenced, the employer may be able to use the after-acquired evidence doctrine to stem its exposure from the point when the breach of company policy was uncovered

Since the employment relationship is built on trust, secretly recording the employer without informing the employer thereof or asking for consent, even if this is legal in terms of RICA, will ultimately have a negative impact on the trust relationship. If there is a policy or disciplinary code that prohibits secret recordings in the workplace, then the making of such recordings will most likely impair the trust relationship. The circumstances under which the employee made these secret recordings will determine whether it can be considered misconduct, and what disciplinary steps can be taken.

Contact the LWO at 086 110 1828 with any labour law queries – we are available 24/7. Members can also send an email to info@lwo.co.za for assistance and support.

Disclaimer: Take note that the information and material published is not legal advice but published for general information purposes. We accept no responsibility for any loss or damage, whether direct or consequential, which may arise from reliance on the information contained on this platform. For legal advice kindly consult one of our legal advisors about any specific legal problem or matter.

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Can an employee withdraw a resignation?

Can an employee withdraw a resignation?

Can an employee withdraw a resignation?

When an employee decides to resign, the employee voluntarily terminates the employment contract and relationship. The employee’s decision to resign is a unilateral act and there is no obligation on the employer to formally accept the resignation for it to be effective. The employer cannot refuse or deny the employee’s resignation but can hold the employee accountable for the notice period.
The length of the notice period will depend on what labour legislation prescribes for the specific business industry, but the Basic Conditions of Employment Act (Act 75 of 1997) requires:
  • one week’s notice if the employee was employed for six months or less;
  • two weeks’ notice if the employee was employed for more than six months but less than 12 months;
  • four weeks’ notice if the employee was employed for more than 12 months.
Section 37(4)(a) of the Basic Conditions of Employment Act stipulates that a resignation must be in writing unless an employee is illiterate. The law of property indicates that under certain circumstances a verbal resignation by an employee may be valid, provided that the employer can clearly demonstrate that the employee’s conduct clearly and unequivocally indicates an intention to terminate employment. In practice, however, this can cause problems if an employee resigns verbally because it is often difficult to prove that an employee has resigned. In such cases, it is important for the employer to document the employee’s conduct in writing and formally inform the employee that the resignation is accepted as voluntary.
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The resignation

An employee can terminate the employment relationship for various reasons, including a new job opportunity, job dissatisfaction, avoiding the scrutiny of a disciplinary hearing, or an emotional decision in the heat of the moment. It is important to meet with the employee and discuss the reasons for the resignation and any underlying problems or conditions. If the employer suspects the resignation or its circumstances to be suspicious, allow a cooling-off period to avoid a possible referral of constructive dismissal or even unfair labour practice.

Can the employee withdraw the resignation?

In short: No. The employee does not have the right to unilaterally withdraw his/her resignation The employee should rather approach the employer as soon as possible and discuss the possibility of withdrawing the resignation.

What are the employer’s options?

The employer now has a choice to either accept the withdrawal or not. Be sure to take into account any underlying problems or conditions regarding the resignation.

Firstly, the employer can hold the employee to the resignation and refuse to accept the request for withdrawal. The employer can still enforce the notice period.

Secondly, the employer can agree to accept the employee’s withdrawal of resignation. There is no need to implement a new employment contract as there was no break in the period of employment. The employment relationship will continue as before. Take note that the terms and conditions of employment cannot be unilaterally amended. Any changes should be negotiated between the parties and mutually agreed upon and reduced to writing and signed.

Contact the LWO at 086 110 1828 with any labour law queries – we are available 24/7. Members can also send an email to info@lwo.co.za for assistance and support.

Disclaimer: Take note that the information and material published is not legal advice but published for general information purposes. We accept no responsibility for any loss or damage, whether direct or consequential, which may arise from reliance on the information contained on this platform. For legal advice kindly consult one of our legal advisors about any specific legal problem or matter.

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“The Great Resignation”

“The Great Resignation”

“The Great Resignation”

‘The Great Resignation’ is a global trend where employees have resigned their jobs over the past two years, looking for more fulfilling and purposeful work with better pay and benefits.
The pandemic has lead to drastic work changes and employees are reconsidering factors that are important in the workplace, as well as their expectations regarding an employer. Employees are looking anew at their careers, working conditions and long-term goals. This trend appears to be limited to more sophisticated occupations or niche fields of specialization. The low paid working class will not resign as easily because there is not always an alternative for them.

According to the McKinsey poll (conducted in the US), 40 percent of employees are somewhat likely to leave their jobs in the next three to six months. Is South Africa in the same boat when it comes to the “Great Resignation”?

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How companies can turn the Great Resignation into the Great Attraction | McKinsey

South Africa is a developing country with an unemployment rate of about 35% where jobs are scarce and we cannot afford a large-scale labor exodus. However, there is a chance that this trend will not be as great in South Africa as in developed countries, but we are waiting for statistics in this regard.

Main reasons why employees are looking for greener pastures

Possible causes include compensation packages, fringe benefits, rising cost of living, prolonged job dissatisfaction, safety issues from the COVID-19 pandemic and the desire to work for businesses with a sense of unity and a renewed focus.

What are the attractions for employees?

Consider flexible working conditions and development opportunities. Is it necessary for an employee to be fully office-based or can a hybrid model be implemented? Working from home is only a possibility if the workplace allows it. When the focus shifts from input to output, flexible hours can also be considered.

Pressure on the employer?

Employers have already experienced tremendous pressure to do business on a profitable and sustainable basis during the start of the pandemic. Although a resignation creates an opportunity for someone else, there is a loss of expertise and the training and orientation of a new appointment has a definite financial impact on the business.

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