POPI Act:  5 practical guidelines

POPI Act: 5 practical guidelines

POPI Act: 5 practical guidelines

It is vital that employers understand their obligations and responsibilities regarding data protection and privacy in terms of the Protection of Personal Information (POPI) Act 4 of 2013.  Employers should take into account compliance requirements, essential policies, and best practices for handling personal information in accordance with the law.

 

Five practical guidelines for employers include:

1. Information Officer

Identify an “Information Officer” who will be responsible (and liable) for all compliance duties, working with the Regulator, establishing procedures, and training your team in awareness and compliance. A person will automatically be a business’s Information Officer if they are its “Head” i.e. a sole trader, any partner in a partnership, or in respect of a “juristic person” such as a company the CEO, Managing Director or “equivalent officer”. You, your partnership or your company can “duly authorise” another person in the business (management level or above) to act as Information Officer and you can designate one or more employees (again management level or above) as “Deputy Information Officers”. You will need to register both Information Officers and Deputy Information Officers with the Regulator.

2. Assess what personal information you hold, how you hold it, and why:

The Company and/or Information Officer(s) will need to determine what personal information you currently hold, how you hold it, and why you hold it. Importantly, the term “personal information” is defined very broadly to mean any information that can be used to identify an individual person or another business entity. To collect and “process” information lawfully you need to be able to show that you are acting lawfully and reasonably in a manner that doesn’t infringe the data subject’s privacy. You must further show that “given the purpose for which it is processed, it is adequate, relevant and not excessive”. Data can only be collected for a specific purpose related to your business activities and can only be retained for so long as you legitimately need to, or are allowed to, keep it.

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3. Check security measures, know what to do about breaches:

The company and/or Information Officer(s) must ensure that appropriate security safeguards are in place, which must be continually updated to secure the integrity and confidentiality of personal information in its possession, or under their control, by taking appropriate, reasonable technical and organisational measures to prevent any loss of, or damage to or unauthorised destruction of personal information, and/or unlawful access to or processing of personal information. Any actual or suspected breaches (referred to as “security compromises” in the Act) must be reported to the Information Regulator and affected data subjects as soon as reasonably possible.

4. Check if you do any direct marketing:

The definition for direct marketing in the Act is broad and includes “any approach” to a data subject “for the direct or indirect purpose of in promoting or offering to supply, in the ordinary course of business, any goods or services to the data subject, or even requesting them to make a donation of any kind and for any reason”. A simple e-mail or WhatsApp message to your customers about new products/special offers, will put you firmly into that definition. If your approach is by means of “any form of electronic communication, including automatic calling machines, facsimile machines, SMSs or e-mail”, you must observe the provisions of POPI Act.

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5. Get a start on procedures and training:

The company and/or Information officer(s) will need to determine how they obtain consent, collect, process, store data, and for how long, for what purpose/s and so on. You are much less likely to have a POPI Act problem if everyone in your business understands what your procedures are and implements them as a matter of course. Ensure that no responsibilities are left unassigned—assign specific compliance tasks to designated staff members and ensure clarity on who is responsible for each task.

    Non-compliance

    Chapter 11, section 107 of POPI Act, deals with the consequences if a business is found to be non-compliant.  For educational purposes contraventions can be categorised into serious offences and less serious offences. The penalty for a serious offence is a fine of up to R10 million, 10 years of imprisonment, or a combination of both a fine and imprisonment.  Similarly the penalty for a less serious offence is a fine of up to R1 million, one year of imprisonment, or a combination of both.

    The content in this article is for informational purposes only and should not be construed as legal advice. Please contact the LWO for further information and a referral to our POPI Act service providers.

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      Farm workers’ right to family responsibility leave

      Farm workers’ right to family responsibility leave

      Farm workers’ right to family responsibility leave

      South African labour legislation provides employees with a multitude of different entitlements to leave including annual leave, sick leave, family responsibility leave, maternity leave, parental leave, adoption leave, commissioning parental leave and study leave. However, there still seems to be many employees that confuse family responsibility leave with other forms of leave, as well as when they are entitled to take family responsibility leave.

       

      Employers in the agricultural sector regularly have queries regarding farmworkers who insist on combining family responsibility leave with other forms of leave, e.g. taking either family responsibility leave and/or sick leave to attend to their children’s routine clinic or hospital check-ups.

      Mythbusters #1 & #2:

      1.  A farmworker is not entitled to paid family responsibility leave to take a child for a routine check-up visit to a clinic.

      2.  A farmworker cannot utilise his/her own sick leave to take a child for a routine check-up visit to a clinic.

      Family responsibility leave

      Family responsibility leave is a leave entitlement contained in labour law that allows an employee to attend to certain specified familial responsibilities, such as if the employee’s child, or adopted child, is ill. Whereas sick leave allows the employee him-/herself time off from work to recover from an incapacity which renders them temporarily incapable, or medically unfit for work, due to illness or injury.

      Mythbuster #3:

      3.  A farmworker is not entitled to take family responsibility leave with the birth of their children.

       

      Approximately four years after the law has changed, this popular misconception still exists. Previously the law made provision for an employee who was the spouse, or life partner of a person giving birth to a child, to take three days’ family responsibility leave. However, the law has since changed to allow for the inclusion of other forms of leave. As from the 1 January 2020 farmworkers (other than their spouses/life partners who are on maternity-, adoption- or commissioning parental leave) are no longer entitled to the three days’ family responsibility leave for the birth of their child but are now entitled to unpaid parental leave.

       

      Currently the Basic Conditions of Employment Act (as amended), more commonly known as the BCEA, read together with the Sectoral Determination number 13 (applicable to the agricultural sector), is the main legislative authority on the law surrounding family responsibility leave for farmworkers.

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      Requirements to qualify for family responsibility leave

      In essence the law currently provides that farmworkers are entitled to three days’ paid family responsibility leave per annual cycle, provided that they have been employed for a period of longer than four months and work at least four days per week for the employer.

       

      Family responsibility leave may be taken in full or in days, as it is needed. In the event of a farmworker requesting family responsibility leave, the employer may require reasonable proof, such as a medical or death certificate.

       

      Employers are only required to grant farmworkers paid family responsibility leave, if they have sufficient family responsibility leave left, and only in the following instances:

       

      • When the farmworker’s child is ill; or
      • In the event that anyone of the farmworker’s below-mentioned family relatives should pass away:
        • the farmworker’s spouse/life partner,
        • the farmworker’s child/adopted child,
        • the farmworker’s parent/adopted parent,
        • the farmworker’s sibling,
        • the farmworker’s grandparent,
        • the farmworker’s grandchild.

      Setting a precedent

      The employer does have the discretion to allow for more time off, or to allow a farmworker to take other forms leave such as annual or special leave, which could be paid or unpaid leave, if the farmworker’s family responsibility leave entitlement has been exhausted. However, if the employer does grant additional paid leave in these instances, it can be viewed as an additional benefit to the farmworker, and which might also set a precedent in the workplace and therefore the employer should take care to act consistently in granting similar benefits towards all employees.

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        By clearing up these misconceptions, we can promote a better understanding of the rights and entitlements of farmworkers in South Africa, ensuring that both employers and employees in the agriculture industry receive fair treatment and support to balance their work and family responsibilities.

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        New amendments in South Africa labour law

        New amendments in South Africa labour law

        New amendments in South Africa labour law

        1. SEXUAL HARRASMENT IN THE WORKPLACE

        The scope of sexual harassment legislation has expanded to include psychological abuse and cyberbullying in the workplace. This comprehensive definition necessitates an update of company sexual harassment policies to address offences such as offensive conduct, hostile teasing, and discriminatory language.

        The CCMA has further published an Amended Code of Good Practice on how to handle sexual harassment in the workplace. The code of good practice clearly sets out the process and procedure as well as what can be classified as sexual harassment and who can commit these acts in the workplace.

        2. POPI ACT/PAIA ACT

        The Protection of Personal Information Act (POPIA) mandates proper collection, use, storage, and protection of personal information. Compliance is crucial, with severe consequences for non-compliance, including fines of up to R10 million and/or imprisonment for up to 10 years. Ongoing compliance efforts are essential, and decision-makers must be aware of the changed legal landscape.

        3. ADJUSTED EARINGS THRESHOLD

        Employees earning above the earnings threshold as from 1 April 2024 which is the amount of R 21 197,64 per month are excluded from certain sections of the Basic Conditions of Employment Act. This includes ordinary hours of work, overtime, compressed working weeks, and more. Employers need to negotiate these conditions individually during contract negotiations.

        The effect of the earnings threshold is that the limitations, protections or the right to additional pay afforded by certain provisions of the BCEA, do not apply to employees earning in excess of the new threshold. These provisions are:

        • section 9 (hours of work)
        • section 10 (overtime)
        • section 11 (compressed working week)
        • section 12 (averaging of hours)
        • section 14 (meal intervals)
        • section 15 (daily and weekly rest periods)
        • section 16 (pay for work on Sundays)
        • section 17 (2) (night work), and
        • section 18 (3) (public holidays on which the employee would not ordinarily work).
        The previous threshold was R 241110,59 per year/. This means that employees who currently earn between R 241110,59 and R 254371,67 per year (and were previously excluded from benefiting from these provisions) now join the ranks of those who are entitled to payment for overtime, double pay for work on public holidays, etc., notwithstanding the fact that their contracts might state that they do not qualify.
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        4. AMENDMENTS TO THE UNEMPLOYMENT INSURANCE FUND (UIF)

        The Unemployment Insurance Act has been amended to increase UIF benefits from 238 to 365 days. Public servants are now included and covered under the UIF in the event of a dismissal. Workers will also observe a reduced credit cycle that is required to be eligible to claim UIF. The amendment also provides for the extension of the unemployment insurance benefits to learners who are undergoing learnership training and civil servants. The amendment was made to improve service delivery by the Unemployment Insurance Fund (UIF) and deliver increased access and benefits for hundreds of thousands of retrenched and dismissed workers.

        5. EMPLOYMENT EQUITY ACT

        The Employment Equity Amendment Act requires designated employers with over 50 employees to develop an Employment Equity Company Policy and Plan. This involves appointing a senior employee and forming an Equity Committee to address under-representation, with a minimum to maximum plan approval period of one to five years.

        6. AMENDED CCMA RULES

        The CCMA during 2023 amended its rules. The Amendments related to:
        • Compliance with data protection legislation, such as the Protection of Personal Information Act 4 of 2013 (POPIA).
        • Modes of service and filing.
        •  Condonation.
        •  Postponements.
        •  Picketing rules.

        a). Compliance with data protection legislation, such as the Protection of Personal Information Act 4 of 2013 (POPIA).

        Rule 1A requires parties to comply with data protection legislation, such as the Protection of Personal Information Act 4 of 2013 (POPIA). This applies to serving and filing documents and the processing of personal information. Employers should be aware of their POPIA obligations in this regard to avoid falling foul of the Rules and POPIA whilst litigating in the CCMA.

        b). Modes of service and filing

        A significant amendment throughout the Rules is the removal of fax as an accepted form of filing. Rule 2(3) and Rule 7(2) have been amended to reflect this change.

        The CCMA’s official electronic referral online portals are now the preferred method for communication.

        These amendments are reflected in various rules. For one, parties may apply for condonation under Rule 9(2A) on the online portals. Parties may also now refer a dispute for conciliation and arbitration on the online portals, under Rules 10(1) and 18(1), respectively.

        c). Condonation
        Rule 10(2)(b) still provides for an application for condonation to be attached to a conciliation referral form if the referring party is late. Rule 10(3) has now been inserted, which stipulates that the CCMA will determine whether condonations will be decided at a hearing or only by written submissions. So, there may now be fewer in limine condonation hearings in future.
        d). Postponements

        Previously, if all parties agreed to a postponement seven days before a hearing, the CCMA was under an obligation to postpone the proceedings. The word “must” in Rule 23(2) has now been changed to “may” to reflect that “The Commission may postpone an arbitration without the parties appearing”. In addition, Rule 23(5) has been added to the Rules, which confirms that “There is no right to postponement.”

        This signals that securing postponements in the CCMA are going to be more difficult in future.

        e). Picketing Rules

        Rule 13(1A) brings the issue of picketing rules in line with the law and provides that picketing rules must first be established before a certificate of non-resolution can be issued, unless a signed picketing agreement is provided to the CCMA at the conciliation.

        Additionally, Rule 31A now prescribes the process to be followed in applying for urgent picketing rules or the determination of disputes relating to them. The section relates to applications for picketing rules in terms of section 69(6B), disputes relating to picketing agreements and disputes concerning section 69(8) of the Labour Relations Act 66 of 1995 (LRA). Importantly, unless agreed otherwise by the parties, the CCMA must set down the application within two days of receipt of the application.

        f). Closure of the CCMA

        Prior to the amendments to the Rules, the old Rule 3(2) provided that when calculating time periods, the last day must be excluded if it falls on a Saturday, Sunday, public holiday, or the period between 16 December and 7 January. That part of the rule which referred to the period between 16 December and 7 January has now been removed in the amendments to the Rules.

        This removal also suggests that the CCMA may now continue to schedule matters in the period between 16 December and 7 January for processes.

        g). Referring party not attending Arbitration

        Rule 30(1) now obliges the Commissioner to establish the reason for non-attendance. If there is a good reason for absence, only then will the Commissioner reschedule. The referral will not be dismissed as was the case previously. This was the result of a change subsequent to a Labour Court judgment which gave rise to removals from the roll and not a dismissal of the claim.

        Rule 31C now prescribes the process to be followed for a request to have an arbitration re-enrolled. A party may now submit a request for re-enrolment within 14 days of becoming aware that the matter has been removed from the roll. The rule also provides for the other party to oppose within seven days from receipt of the request for re-enrolment. This is helpful as there has been much uncertainty around opposition of the last period.

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        What the High Court’s parental leave ruling means for employers

        What the High Court’s parental leave ruling means for employers

        What the High Court’s parental leave ruling means for employers

        On October 25, 2023, a groundbreaking legal development unfolded in the Gauteng High Court with the case of Van Wyk and Others v Minister of Employment and Labour [2023]. In a pivotal judgment, specific sections of the Basic Conditions of Employment Act, 1997 (BCEA), and the Unemployment Insurance Act, 2001, were declared unconstitutional and null. The focus of these contested sections was on matters of maternity, parental, adoption, and commissioning parental leave. The court’s verdict was firmly rooted in the argument that these provisions infringed upon the fundamental rights to equality and dignity, as protected by sections 9 and 10 of the Constitution of the Republic of South Africa, 1996.

        The driving force behind the court’s decision rested on the assertion that the BCEA unfairly differentiates between parents based on their roles, whether mothers or fathers, adoptive parents, or those with children through surrogacy. Crucially, the court took a holistic view, considering the best interests of the child and stressing that caregiving leave entitlements under the BCEA aim not only at the physiological recovery of the birthing parent but also at nurturing a newborn or toddler.

         

        It is essential to note that the court clarified that while certain aspects were deemed unconstitutional, provisions addressing the physiological recovery of a birthing mother were exempt from this ruling.

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        Questions and answers

        • Status of parental leave: Families would now have the choice to designate the primary caregiver. The four months of parental leave, formerly known as maternity leave, can be shared between parents if they so choose.

         

        • Duration of leave for each parent: Contrary to the assumption that each parent receives a four-month leave individually, the four-month leave period is per family and can be distributed between parents based on their agreement.

         

        • Administrative burden: The Department of Employment and Labour is yet to provide guidelines regarding the administrative aspects of implementing the new parental leave arrangements.

         

        • Implementation timeline and employer status: As of now, the High Court judgment has not triggered immediate changes. The order has been referred to the Constitutional Court for validation, currently in the process. The Constitutional Court is scheduled to hear the case, with a potential timeline placed in the third term of 2024. Should the order be upheld, parliament will have two years to draft legislation aligning with the ruling.

         

        • Impact on UIF parental and maternity leave benefits: Under interim relief, all parents are entitled to a continuous four-month parental leave. Parents of a qualifying child have the flexibility to decide how to divide this period between them. Notably, any portion of the four months taken as leave by a parent, regardless of their role in childbirth, is eligible for UIF benefits.
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        In conclusion

        In conclusion, the High Court judgment does not change anything at this time, however, once legislation is potentially drafted depending on the Constitutional Courts outcome the Van Wyk judgment could reshape the landscape of parental leave in South Africa.

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        2024 national minimum wage

        2024 national minimum wage

        2024 national minimum wage

        On 2 February 2024, the Minister of Employment and Labour published the revised national minimum wage in the Government Gazette. The amended minimum wage is scheduled to take effect on 1 March 2024.

        COMPLY WITH LABOUR LAW

        As an employer, it is crucial to consistently comply with labour legislation, including any amendments or corrections issued by the Department of Employment and Labour. In light of this, it is essential that you adjust the national minimum wage rate for your employees, ensuring compliance with the amended national minimum wage effective from 1 March 2024.

        GOVERNMENT GAZETTE

        Contact the LWO for assistance at 0861 101 828 or send an email to info@lwo.co.za to ensure you follow the correct procedure when adjusting an employee’s compensation, or if you have any queries in this regard.

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        Significance of Employment Equity Act compliance

        Significance of Employment Equity Act compliance

        Significance of Employment Equity Act compliance

        South Africa’s Employment Equity Act, 55 of 1998 (“EEA”) stands as a pivotal legislative framework designed to enforce equality and fair treatment within the workplace. Compliance with this Act is of paramount importance for various reasons that extend beyond mere legal requirements.

         

        At its core, the EEA seeks to eradicate unfair discrimination and to foster equal employment opportunities for all employees, irrespective of factors such as race, gender, disability, or other designated grounds. By aligning workplace practices with the principles of equality and fairness, businesses contribute to the creation of an inclusive environment that values diversity.

        Penalties

        Penalties await those who fail to comply with the requirements as set out in the Employment Equity Act, emphasising the necessity for employers to prioritise compliance with the Act to avoid penalties. Moreover, businesses that demonstrate a commitment to equality and diversity often build a positive reputation, enhancing their image as socially responsible and ethical employers.

        Strategic business advantages and the Employment Equity Act

        Compliance with the Employment Equity Act also holds strategic business advantages. It can open doors to various opportunities, as many government and private sector contracts require adherence to employment equity legislation. Embracing diversity and inclusion contributes to higher employee morale and satisfaction, fostering a positive working atmosphere that, in turn, boosts productivity.

         

        Furthermore, organisations that actively promote diversity may gain a strategic edge in attracting top talent. Diverse workforces bring a range of perspectives and ideas, fostering innovation and creativity. In essence, compliance with the Employment Equity Act is not only about meeting legal obligations, it is a commitment to building a society that values and promotes equal opportunities for all.

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        In conclusion, adherence to the Employment Equity Act goes beyond it’s legal requirements. It reflects a commitment to social responsibility and ethical business practices, contributing to a more equitable and inclusive society. By promoting equality and fair treatment, businesses can benefit from legal protection, a positive reputation, and improved employee satisfaction and productivity.

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        Contact the LWO for any advice or assistance!

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