All employers must comply with the Occupational Health and Safety Act. This law requires that employers, as far as is reasonably practicable, provide and maintain a work environment that is safe and without risk to the health of employees, customers, members, visitors, contractors, etc. who may be directly affected by their activities, or who enters the workplace.

In addition to this general obligation, additional regulations have been published in terms of COVID-19 that must be complied with. Each workplace is unique with regards to, among other things, the space and setup, activities, working methods, types of interaction, etc. Although COVID-19 regulations are legally enforced, it is a good idea to implement a COVID-19 policy and procedure in the workplace to clarify the required behaviour as well as the consequences in cases of non-compliance. In order to be able to apply discipline in the workplace, the employer must implement clear rules and also be able to prove that employees are aware of the rules as well as the consequences if these rules were broken.

What should be included in the COVID-19 policy and procedure?

• Availability and use of safety equipment
• Daily screening
• Handling of shared facilities, such as a kitchen, bathroom, cafeteria, etc.
• Procedure when other persons enter the premises
• Rules with corresponding sanctions

Beware of these pitfalls

• Be fair and just
• Act consistently
• Always follow the correct procedure continuously

The Commission for Conciliation, Mediation and Arbitration (CCMA), was established as an independent, apolitical dispute resolution body in terms of the Labour Relations Act (LRA). CCMA processes aim to promote fair labour practices and resolve labour disputes in the workplace. An employee can refer a dispute to the CCMA on the basis of dismissal, wages and working conditions, unfair labour practice, workplace changes and discrimination. Most cases referred to the CCMA relate to unfair dismissal.

When can the employee approach the CCMA?

• In the case of alleged unfair dismissal, the dispute must be referred tot he CCMA within 30 days after the date of dismissal.




• If a dispute relates to unfair labour practice, it must be referred to the CCMA within 90 days after the unfair incident, or within 90 days after the employee becomes aware of the unfair labour practice.




• If the dispute relates to discrimination, it must be referred to the CCMA within six days for conciliation and if it cannot be resolved, be referred to the Labour Court.

Who is the LWO?

• Conciliation: This is an informal process where a commissioner is appointed to meet with the parties to a dispute within 30 days after the referral and explore ways to resolve the dispute by mutual agreement. Separate meetings between the commissioner and each party may also be held. If the case is settled, a settlement agreement is signed and the dispute is resolved.

• Arbitration: This is a hearing process where the parties have the opportunity to state their case. During the process, oral evidence is presented as well as any other forms of evidence in support of a party’s case. Thereafter the commissioner will issue an arbitration awards within 14 days. An arbitration award is binding and the equivalent of a court ruling.

• Conciliation/Arbitration (“Con/Arb”): This is an ongoing process where conciliation and arbitration follow directly after each other on the same day. If conciliation (settlement) is not reached, arbitration will take place on the same day. Both the employer and employee can object to the ongoing process on the same day. However, the ongoing process is mandatory in matters concerning:

• dismissal for any reason relating to a probation period;
• any unfair labour practice relating to a probation period;
• the failure of any payment in respect of the national minimum wage.

Who can represent an employer at the CCMA?

• The commissioner and all the other parties agree to it.




• The commissioner concludes that it is unreasonable to expect a party to handle the dispute without legal representation.

The LWO is registered as an employers’ organisation with the Department of Employment and Labour and automatically has the right to represent LWO members in forums such as the CCMA, Bargaining Councils and the Labour Court.

It has come to the Department of Employment and Labour‘s attention that people falsely pose as inspectors from this Department. In some instances employers are coerced and intimidated into buying “new” posters.

Make sure to do the following during an inspection by the Department of Employment and Labour:

• Insist on positive identification of the person who introduces him-/herself as an inspector or an official.
• First verify this information before giving the person access to your premises.

Inspections – please note the following:

• No inspector may charge a fee for the inspection, investigation, advice or any assistance.
• The Department of Employment and Labour does not delegate any third party to conduct an inspection on behalf of the Department – none of the Department’s powers may therefore be delegated.
• No inspector may sell posters, products or information.

Who is the LWO?

• Free labour law audit upon joining with 100% compliance in mind for your business (based on your specific business industry and setup)
• Free telephonic labour law advice – members are encouraged to phone in as many times as needed
• Free labour law documentation – including employment contracts, warnings, notices, policies, procedures, etc.
• Assistance to implement rules in the workplace and enforce discipline – poor work performance, consultations, warnings, disciplinary hearings, etc.
• Representation at the CCMA, Bargaining Council and Labour Court – our registration status with the Department of Employment and Labour gives us the right to automatically represent our members during conciliation/arbitration.
• Assistance with restructuring, retrenchment, strikes, trade union negotiations, inspections, etc.
• Anything labour law related between the employer and employee, the LWO protects the employer.