COVID-19 and my rights as employer

COVID-19 and my rights as employer

COVID-19 and my rights as employer

With the COVID-19 pandemic in South Africa, it is important for employers to know that their rights are still valid and enforceable in the workplace. South Africa’s working environment is highly regulated and employers often feel that they are pulling at the shortest end. However, employers must realise that they have many rights in the workplace, but also the responsibility to enforce these rights.

Employers can claim the following rights:

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Employees’ fiduciary obligation to continuously act in the employer’s best interest

The relationship between the employer and employee is based on mutual benefits and respect. With employment, the employee undertakes to continuously act in good faith and promote the employer’s business interests. Any activity that negatively impacts on the employer-employee trust relationship should be viewed in a very serious light.

Fixed standards in terms of quality and quantity

It is the employer’s right to exercise control in the workplace with regards to work performance. It is important for the employer to establish clear standards in terms of quality and quantity that employees must comply with. Employers should also continuously evaluate employees in order to identify and address any poor work performance immediately.

Implementing clear rules in the workplace

COVID-19 and my rights as employer
Clear rules and guidelines limit friction and misunderstandings. It also promotes productivity and a positive working environment. The majority of rules in the workplace are implemented through the employment contract, with reference to working hours, leave, obligations, etc. Each workplace is unique however, and there is often a need for specific rules to establish order and structure. These rules are implemented through policies and procedures:
  • Policies are not underwritten by labour law and the employer should draft his own rules in the workplace. These rules must be reasonable.

  • A procedure is a fixed of official way to handle or deal with a situation. Procedures are put in place to inform employees and employers about the necessary steps to be followed when a specific incident occurs.

Applying discipline in the workplace

Each workplace must have a relevant and up to date disciplinary code to ensure that there are clear rules (with applicable sanctions) in the workplace for employees to follow. When employees violate these rules, the employer has the right to act.

Restructuring due to operational requirements

Operational requirements can force employers to adjust terms of employment. The purpose of this should be to create a cost-effective environment and to ensure that the business stays competitive in the market. Under no circumstances may these changes be made unilaterally and there is a strict procedure to be followed. Employers also have the right to refuse requests from employees based on operational requirements – take note that these decisions must be applied consistently.
The employer has to manage various business risks on a daily basis. Employers should be proactive and always follow the correct procedures with regards to all labour law matters. Contact the LWO at 086 110 1828 with any labour law inquiries – remember our 24/7 legal advice helpline is FREE and UNLIMITED for all our members!

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Working from home

Working from home

Working from home

Working from home as an option: Employers have been navigating uncharted waters since the national lockdown was implemented end of March 2020. The lockdown was implemented to curb the spread of the COVID-19 virus in order to allow time to prepare South Africa’s health system’s capacity so as to be able to accommodate COVID-19 cases.

The pandemic has already had serious implications for many South Africans, as well as a negative economic impact on the country in general. Employers are concerned about staying operational during this declared disaster, especially with regards to loss of income and the employer’s responsibility towards employees.

Employers must make plans to manage businesses profitably and sustainably and many employers implemented the method (where practicable and workable) for employees to work from home. This limits the number of employees in the workplace and allows for certain business activities to continue, subject to set regulations and industry specific restrictions.

When employees are allowed to work from home, for whatever period of time, there of course advantages and disadvantages – consider the following:
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Infrastructure and working from home

Determine if the employee’s private residence allows the employee to perform his duties effectively. The employer has a duty to create and maintain a safe and healthy work environment. This obligation is extended to the employee’s private residence when the employee works from home. Identify the resources the employee will need to perform his duties, e.g. technology, cell phone, computer (hardware and software), internet access and data, stationery, support, etc.

Productivity and working from home

Employee productivity can increase or decrease when working from home. This depends on several factors, including the employee’s sense of responsibility, mindset, work ethic, distractions, environment, etc. It is very important that productivity is monitored and the employer communicates regularly and clearly with the employee regarding the expected performance. It is important to emphasize the employee’s outputs: set measurable targets with deadlines that are in line with the employer’s fixed standard.

Discipline and working from home

The employer must set clear guidelines for the use of the employer’s property, referring to both physical and intellectual assets. It is vital that employees respect the employer’s property as such, as well as the responsibility to utilise it in the employer’s interest. Businesses suffer enormous financial losses due to employees that misuse or damage the employer’s property, whether as a result of negligence, or with intent.

The most common misconduct linked to employees working from home include absenteeismmisuse of the employer’s property and moonlighting – when the employee takes up a second job without the primary employer’s permission.

The seriousness of the offence is influenced by the employee’s type of work and responsibility, whether the misconduct was due to negligence or with intent, the (possible) consequences of the misconduct and the impact of the misconduct on the employer-employee relationship of trust.

Be proactive

  • Ensure that the employer’s disciplinary code is relevant and up to date with regards to offences and applicable sanctions and that all employees are aware of what the code entails.
  • Ensure that every employee has a detailed job description listing the employee’s duties, as well as the employer’s expectations.
  • Implement a policy with regards to the personal use of equipment. Employers must be reasonable and fair and apply discipline consistently.
  • Regular communication creates a platform for employees to give feedback with regards to challenges, need and suggestions.

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Sick leave and covid-19

Sick leave and covid-19

Sick leave and covid-19

Employers have been navigating uncharted waters since the national lockdown was implemented end of March 2020. So many challenges arise: sick leave, health and safety, retrenchment, short time, UIF, payment of salaries, uncertainty and discipline in the workplace, etc. The lockdown was implemented to curb the spread of the COVID-19 virus in order to allow time to prepare South Africa’s health system’s capacity so as to be able to accommodate COVID-19 cases.

With the ensuing different alert levels being implemented, more businesses may operate on different levels of capacity and people’s movement is less restricted. This links to an increased risk of infection. Some employees will present with COVID-19 symptoms and/or test positive. Employers must ensure that these cases are managed in line with the requirements set by labour legislation and Government Notices regarding COVID-19 occupational health and safety measures.
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Paid sick leave

The Health and Safety directive (Directive) issued on 28 April 2020 directs that when an employee informs the employer of, or presents with COVID-19 symptoms, an employee must be placed on sick leave in terms of Section 22 of the Basic Conditions of Employment Act. The employee must then be tested for the virus and present a medical certificate to the employer:
  • If the employee tests positive for COVID-19, the number of days’ paid sick leave will differ from employee to employee depending on the rate of recovery. An employee may only be allowed to return to the workplace once the employee has undergone a medical evaluation confirming that the employee tests negative for COVID-19 and is fit to work.
  • If the employee tests negative for COVID-9, the employee must return to work immediately. The absenteeism whilst awaiting the test result will still be dealt with as paid sick leave.

Paid sick leave is exhausted

In terms of the Directive an employee may claim UIF “illness benefits” in terms of the COVID-19 TERS directive issued on 25 March 2020 (clause 4). COVID-19 TERS claims were initially intended for a 14-day period of agreed self-quarantine as a precautionary measure but now allows for the 14-day quarantine period to be extended, provided that a medical certificate confirms the ongoing illness.

COIDA and sick leave

When an employee has contracted COVID-19 as a result of occupational exposure, the sick leave period will not be normal sick leave days but special sick leave days. The employer must lodge a claim for compensation in terms of the Compensation for Occupational Injuries and Diseases Act (COIDA). In terms of COIDA, payment for total temporary disablement will be made by the Compensation Fund for as long as the employee is booked off sick, but not for a period exceeding 30 days.
Employers have an obligation to create and maintain a safe and healthy working environment and implement an infection control plan in the workplace according to a health and safety risk assessment.

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Short time

Short time

Short time

The Coronavirus (COVID-19) pandemic has already had serious implications, either directly or indirectly, for many South Africans as well as the negative economic impact on the country at large. Short time is an option for employers to consider when they are concerned about staying operationally viable during this declared disaster, especially with regards to loss of income and the employer’s obligation towards employees.

Reasons to implement short time

When an employer is unable to employ his employees for the ordinary hours of work per week due to a slackness of trade, shortage of raw materials, a general breakdown of plant or machinery caused by an accident or any other unforeseen emergency, the employer may implement short time during this period (subject to following the correct procedure).
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Short time – is COVID-19 a justifiable reason?

With regards to the COVID-19 pandemic as an unforeseen emergency, the employer can therefore implement short time when the normal work volume has decreased drastically, but certain activities still need to take place. Employees will then work fewer hours and be compensated accordingly for hours worked, subject to a payment of a minimum of four hours in terms of Section 9A of the Basic Conditions of Employment Act. When short time is worked, the work available must be evenly distributed among all employees as far as possible.

The agreement

Working hours form part of the employment contract and the employer cannot make any changes unilaterally. So in order to implement short time, there must be an agreement in place between the employer and employee where the employee has given permission and consent to do so. We advise employers to be proactive and include a short time clause in the employment contract, as conditions that lead to the implementation of short time are often unforeseen – this can save the employer a lot of time and money!

No short time agreement in place?

If there is no prior agreement in place to implement short time, the parties must consult about the change in working hours. The consultation process is very important and the employer must be sure to consult with all parties involved. This means that if there is a trade union in the workplace, they must be included in the consultation process.
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Discuss the following:

When agreeing to the implementation of short time, the following must be discussed:

  • When will short time be implemented;
  • How long will short time be implemented;
  • How many employees will be affected/which divisions will be affected;
  • What form of short time will be implemented (for example, will there be a reduction in working hours, or will there be a reduction in the number of days an employee works per week).

What about UIF?

Employees are entitled to claim benefits from the Unemployment Insurance Fund (UIF) for the difference in remuneration normally received and the remuneration received for the lesser working hours. The UIF benefit will be determined on a sliding scale.

What is the advantage?

One of the advantages of short time, is that no dismissals take place and employees can return to working their normal working hours as soon as the employer’s circumstances stabilise and are successfully resolved, ending the short time period.

Take note!

Take note that every workplace differs and the employer’s unique circumstances will determine the right solution to be considered. It is critical that employers follow the correct procedure in terms of labour law, as non-compliance holds a serious business risk for employers.

The Department of Labour requires employers to keep a detailed logbook of the hours worked by employees. The recording of these hours can be done manually or electronically by using a clocking system.

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Employment contract – use it wisely…

Employment contract – use it wisely…

Employment contract – use it wisely…

Labour law sets strict requirements that employers must comply with and the employment contract is the most document in the workplace. Non-compliance holds a serious business risk for employers that is often underestimated and left unaddressed. Arbitration awards against employers have a definite financial impact and also negatively affects the business’s brand name.

Have an employment contract in place

One of the biggest mistakes employers make is not to implement written employment contracts, or to settle for a generic employment contract that offers minimal protection when there is a dispute in the workplace. When drafting an employment contract, the employer must take care to ensure that the contract complies with all applicable labour legislation depending on the specific industry.
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Use the employment contract to your benefit

Employers should use labour law to their advantage to protect the business and limit risk by proactively addressing possible future disputes between the employer and employee. By including proactive clauses in the employment contract, the employer is better positioned with regards to the employment relationship going forward. Include the following proactive clauses:

  • References to policies, procedures and a disciplinary code that describes rules and procedures the employer and employees must adhere to. The disciplinary code serves as a guideline for employers of what the appropriate sanction is for certain offences. The disciplinary code also ensures that all employees are aware of the rules in the workplace as well as the consequences should these rules be broken.
  • Time periods – probation period, retirement age, short time, lunch breaks, etc.
  • Consent – medical testing, alcohol and drug testing
  • Consent – deductions for damages, training, etc.
In addition to the employment contract, the employer can add annexures to further protect the business going forward. Typical annexures include:
  • Declaration of duties – what is expected from the employee with regards to duties and the employer’s fixed operational standard
  • Restraint of trade and confidentiality agreement – this is crucial where specialised business activities take place to protect confidential information, unique methods and procedures, patents, etc. and prevent this sensitive information ending up with the competition.
By addressing labour risk proactively, the employer can greatly contribute towards the business’s sustainability and profitability and ensure a working environment with reduced conflict, friction and misunderstanding, which in turn creates a structured environment receptive to growth.

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A world of opportunities: use labour law to protect your business

A world of opportunities: use labour law to protect your business

A world of opportunities: use labour law to protect your business

Labour law sets strict requirements that employers must comply with. To comply with legislation is not negotiable. The scope of labour law can be overwhelming as it is a highly regulated environment. The World Economic Forum published the annual Global Competitiveness report in October 2019. This report measures performance according to 144 indicators that influence a nation’s productivity, benchmarking the drivers of long-term competitiveness. In the report 141 economies were evaluated, accounting for 98% of the world’s GDP.

Out of 141 countries, South Africa was rated as follows with regards to the labour environment:

  • Cooperation in labour-employer relations: 139/141
  • Hiring and firing practices: 129/141
  • Flexibility of wage determination: 134/141
  • Ease of hiring foreign labour: 123/141
  • Pay and productivity: 83/141
  • Worker’s rights: 26/141

A persistently insufficient labour market flexibility is indicated in the report as one of the key factors holding back South Africa’s competitiveness.

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What can employers do to protect their businesses?

Firstly, make sure you comply with labour law. Secondly, use labour law to protect your business and minimize risk by proactively addressing possible future disputes between the employer and employee.

Be proactive

The employment contract is the most important document in the relationship between the employer and employee. One of the biggest mistakes employers make is to settle for a generic employment contract that offers minimal protection when there is a dispute in the workplace. When drafting an employment contract, the employer must take care to ensure that the contract complies with all applicable labour legislation depending on the specific industry.

Also include proactive clauses in the employment contract to eliminate possible future disputes and put the employer in the best position with regards to the employment relationship going forward.

Proactive clauses includes:

  • Reference to policies, procedures and a disciplinary code that describes rules and procedures the employer and employees must adhere to.
  • Time periods – probation period, retirement age, short time, lunch breaks, etc.
  • Consent – medical testing, alcohol and drug testing
  • Consent – deductions for damages, training, etc.

In addition to the employment contract, the employer can add annexures to further protect the business going forward.

Typical annexures include:

  • Declaration of duties – what is expected form the employee with regards to duties and the employer’s fixed operational standard
  • Restraint of trade and confidentiality agreement – this is crucial for more specialised business activities to protect confidential information, unique methods and procedures, patents, etc. and prevent this sensitive information ending up with competition

In conclusion

By addressing labour risk proactively, the employer can greatly contribute towards the business’s sustainability and profitability. This can also ensure a working environment with reduced conflict, friction and misunderstanding, which in turn creates a structured environment receptive of growth.

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