Public holidays and employees – what now?

Public holidays and employees – what now?

Public holidays and employees – what now?

The productivity and financial success of any employer’s business depends on various factors, of which employees’ presence and effective service delivery in the workplace, makes out a critical part.

Public holidays can have a major impact on employers in cases where employees are needed to be able to continue with business activities. Public holidays are regulated by the Public Holidays Act (PHA) while employees remuneration for work done on a public holiday is regulated by labour law – the Basic Conditions of Employment Act, a Sectoral Determination or Bargaining Council Collective Agreement, whichever is applicable to the employer’s specific industry.
An employer is entitled to require his/her employees to work on a public holiday, but such an arrangement must be included in the employee’s employment contract as the Basic Conditions of Employment Act does not require an employee to work on public holidays.
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How does remuneration work for work done on a public holiday?

South Africa has 12 official public holidays. The PHA determines that if a public holiday falls on a Sunday, the following Monday will also qualify as a public holiday. Employers must keep in mind that the calculation of remuneration with regards to any public holiday must be handled in the same way, regardless of whether the public holiday falls on a Sunday.

The calculation of remuneration payable for public holidays can be confusing. Two scenarios are applicable:

Scenario 1: The public holiday falls on a day that the employee would normally work:

  • Remuneration if the employee is expected to work on this day: double the employee’s daily wage (regardless of the number of hours worked).
  • Remuneration if the employee is not expected to work on this day: the employee’s normal daily wage.

Scenario 2: The public holiday falls on a day that the employee would not normally work:

  • Remuneration if the employee is expected to work on this day: the employee’s daily wage plus the employee’s hourly rate for hours worked (take note that the employee must be payed for a minimum of at least 4 hours, even if the employee worked for less than 4 hours).
  • Remuneration if the employee is not expected to work on this day: no remuneration.

Reasonable notice and exchange of public holidays

The employer must give employees reasonable notice should employees be expected to work on a public holiday. In terms of the PHA a public holiday can be exchanged with another day, but only when there is a written agreement in place with an employee for this exchange. When a public holiday is exchanges, the employee will only receive the normal daily rate for both days.

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Reinstatement of a deceased employee

Reinstatement of a deceased employee

Reinstatement of a deceased employee

It is common in the workplace and in terms of the Commission for Conciliation, Mediation and Arbitration (CCMA) and Labour Court rulings that the reinstatement of an employee is seen as an appropriate finding for cases of unfair dismissal in terms of the Labour Relations Act. The purpose of reinstatement is primarily for the employee to be placed in the position the employee would have been before the unfair dismissal.

Is the reinstatement of a deceased employee possible?

The answer is YES. The case law of the CCMA and Labour Appeal Court on this aspect is decisive that deceased employees are still entitled to their day in court and even after death to be reinstated.

The decisions are based on the fact that even if an employee dies, the benefits in terms of the employment contract are not forfeited at death if a ruling of reinstatement is ordered. In terms of legislation that that regulates deceased estates, the benefits will accrue to the deceased estate of the employee and can the executor enforce these benefits.

Even though the deceased employee is not actually reinstated, the employment benefits such as a monthly salary, annual leave credit and any other remuneration that the employee is entitled to, will be owed to the employee form the day of reinstatement up to the day of death.

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Important to note:

It is important to remember that the exception, namely where it is practically impossible to reinstate an employee due to the employer’s operational requirements, will not apply in cases where it is ordered that a deceased employee be reinstated.

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The power of regular consultations

The power of regular consultations

The power of regular consultations

“As a leader, you must consistently drive effective communication. Meetings must be deliberate and intentional – your organisational rhythm should purpose over habit and effectiveness over efficiency”

Chris Fussel

Consultation necessitate open and honest two-way discussions between employers and employees. Consultations is a powerful tool that employers can use to establish a productive and positive working environment as employees will realise that the employer is prepared to listen to constructive suggestions. Involving employees in decision making also ensures that employees have a better understanding for the employer’s operational requirements and how sustainability can affect job security for the employees.

Types of consultations in the workplace

Regular consultations

Regular consultations with employees, individually or in a group, creates a platform for employees to voice their thoughts and ideas, as well as to discuss any specific needs. During these meetings the employer has the opportunity to communicate the following:

  • employer’s expectations and fixed standard in the workplace,
  • the employee’s performance,
  • the employee’s role in the business and
  • the impact the employee has on the business as a whole.
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Progressive discipline

Progressive discipline and changes in behavior. The aim of discipline in the workplace is to correct and improve behaviour through redress, consultations and warnings, rather than to punish or dismiss an employee. When the employer notices a change in behaviour of an employee, the first step is to consult with the employee and confirm the desired behaviour. It is important to give the employee the opportunity to present more information and explain the situation form his/her point of view.

The employer must have clear rules and guidelines in the workplace and ensure that every employee is aware of these rules. It is vital that employers have a disciplinary code that lists offences with the appropriate sanctions to use when rules and procedures are not followed. Dismissal should always be the last option. In cases of severe misconduct, the employer can proceed directly to a disciplinary hearing (take note to follow the correct procedure).

Formal consultations

Various pieces of labour legislation creates forums whereby it is compulsory for the employer and employees to engage in consultations. These formal consultations include:

  • any changes made to an employee’s terms and conditions of employment. Take note that no unilateral changes can be made under any circumstances. This includes:
  • retrenchment – dismissal of employees for reasons based on operational requirements.
  • poor work performance
  • incapacity – the inherent inability of an employee to perform work to the employer’s established standard in terms of quality and quantity due to ill health or injury, which can be temporary or permanent
  • implementing short time
  • exemptions form any collective agreement or any law
  • compliance with the Occupational Health and Safety Act (“OHSA”). The OHSA applies to all employers, but employers with more that 20 employees must appoint health and safety representatives and hold regular consultations with regards to compliance
  • compliance with the Employment Equity Act (“EEA”). The EEA applies to all employers, but “designated employers” have additional obligations. This includes to establish an Employment Equity Committee and to hold regular consultations with regards to compliance.

In conclusion

Inadequate communication in the workplace can lead to unhappiness, lack of loyalty and unproductivity. Apart form workplace forums, employees have no other means than through line managers and supervisors, to bring their concerns, ideas and suggestions to the attention of the employer. If properly constituted, the workplace forums can play a vital role in the workplace. The relationship between the employer and employee is based on respect. Clear communication ensures that friction and misunderstandings are kept to a minimum. This will in turn promote not only productivity but also a positive working environment.

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I overpaid my employee in error!!

I overpaid my employee in error!!

I overpaid my employee in error!!

Is is possible to make mistakes when calculating salaries and wages. It can also happen that the employer only realises the overpayment after several months. Does this mean the employer has to carry the loss or may the employer request the employee to pay back the overpaid amount?

The Basic Conditions of Employment Act (“BCEA”) lists two types of deductions:

  • A deduction that may be made if the employee agrees in writing to the deduction
  • A deduction permitted in terms of legislation, a collective agreement, court order or arbitration award, in which case no consent is required by the employee.

When do I need the employee’s consent to make a deduction?

When a deduction is not automatically permitted in terms of legislation, the employee must consent to it. An example of this type of deduction is if the employer suffered loss of damages caused by the employee’s negligence. Such deduction may only be made if:

  • The loss or damage occurred in the course of employment and was due to the fault of the employee
  • The employee is given a fair opportunity to explain why the deduction should not be made
  • The amount deducted should not be more than the actual loss or damage suffered
  • No more than 25% of the remuneration is deducted per month until the final amount is paid
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When can I make a deduction without the employee’s consent?

The employer does not need the employee’s consent to make statutory deduction which are enforced by legislation. These deductions include UIF and PAYE. The employer can also be required by a court order or arbitration award to make deductions, for example family support.

When the employer made an overpayment as a result of an error in calculating the employee’s salary or wage, the deduction to recover the overpaid amount is permitted by law and may be made without the employee’s consent. We advise employers to consult with the employee with regards to the error in payment and reach and agreement on the recovery of the overpayment.

What if the employee refuses to repay the money?

If the employee refuses to repay the overpaid salary or wage or does not agree to the repayment terms, the employer may proceed with making the deductions form the employee’s salary or wage, provided that the amount deducted is reasonable.

Contact the LWO to ensure that you limit your risk and always follow the correct procedures.

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The truth about retirement age

The truth about retirement age

The truth about retirement age

There is no general retirement age in South Africa. The retirement age is determined by the employer and agreed upon by the employee. It is vital for the retirement age to be placed in writing in the employment contract or an internal policy. This will assist in avoiding a case of unfair dismissal or automatically unfair dismissal when the employment contract is terminated at the end of the month in which an employee reaches the agreed upon retirement age.

Often an employee is still mentally and physically capable of conducting the duties required by the position after reaching the agreed upon retirement age. The employee’s permanent employment contract must however still be terminated regardless the fact. Should both parties decide to continue the employment relationship, they can enter into a fixed term employment contract. Employers must take note that if the permanent employment contract is not terminated upon reaching the agreed upon retirement age and the employee continues to render services for a period thereafter, the employee will be deemed to be a permanent employee without a fixed termination date. The employer will then have to follow an incapacity process when the employee is no longer mentally and/or physically capable of conducting the duties required by the position.

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What should the employer know?

Employers should also take note that fixed term employees must be treated the same as permanent employees. This refers to wages, leave and other benefits. Employees on fixed term contracts must also be given equal access to opportunities to apply for vacancies as well as be entitled to severance pay upon termination of employment where the employee is employed on a fixed term contract exceeding 24 months.

The terms and conditions of employment may never be changed unilaterally. So if there is no fixed retirement age in the workplace, the employer must consult with the employees in order to establish a fixed retirement age. Such an agreement must be in writing and signed by all relevant parties. As with all rules and policies in the workplace, the retirement age must be applied consistently to avoid unfair discrimination in the workplace. In such cases the employer can face an award of up to 24 months of the employee’s remuneration as compensation.

How can the employment contract come to an end?

The employment can come to an end when the employee resigns, reaches retirement age, is dismissed or is retrenched. One of the biggest misconceptions in labour law is the payment of a severance package. Severance pay is only payable when an employee is retrenched. When the employment contract is terminated upon reaching the retirement age, the employer has the obligation to pay the employee remuneration up to and including the last working day and accumulated leave. No further payments are required by law. If the employer wants to make an ex gratia payment, it will be at the employer’s sole discretion.

In conclusion

An employment contract is crucial in managing labour relations. It is the basis of the relationship between the employer and the employee. It defines the terms and conditions as agreed upon between the parties and regulates their relationship. Furthermore the employment contract describes rules and responsibilities to be adhered to by both the employer and the employee. The employment contract is vital to keep confusion and discontent in the working relationship to a minimum. By including additional information in the employment contract employers empower themselves and can proactively manage possible future disputes, saving time and money.

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Desertion or abscondment: “My employee dismissed himself!”

Desertion or abscondment: “My employee dismissed himself!”

Desertion or abscondment: “My employee dismissed himself!”

Desertion or abscondment often occurs in the workplace. It is defined as when the employee is absent form the workplace for five or more consecutive days with the intentions of not returning.

We advise employers to include a repudiation clause in the employment contract so that when the above happens, the employee will be deemed to have repudiated the contract. The employer’s disciplinary code and procedures should also make provision for desertion or abscondment. It should clearly stipulate that it may lead to their dismissal.  

Does this mean that the employer can dismiss immediately?

The misconception of desertion or abscondment is that the employee dismissed him-/herself. This can never be the case. An employer always has to proceed with a disciplinary hearing prior to dismissing an employee. Under no circumstances can an employer merely dismiss an employee without following the correct procedures. 

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What procedures must the employer follow?

It is necessary for the employer to send an ultimatum to the employee to resume duties. If the employee does not respond to the ultimatum by either reporting for duty or notifying the employer of his/her whereabouts, the employer should send a notice of disciplinary hearing to the employee, clearly setting out the alleged misconduct.

How should the employer send the notice if the whereabouts are unknown?

If it is impossible to serve the notice of disciplinary hearing on the employee personally, the employer can send it via text message to the employee’s cell phone. A clear photograph of the notice together with a procedural application form must be sent to the employee. It is important to keep proof that the documentation was sent. If the employee does not have a cell phone, it should be sent via registered post to the last known address of the employee. It is the employee’s duty to inform the employer of any changes in the address and contact details.

What if the employee does not attend the disciplinary hearing?

If there is sufficient proof that the employee received the notice of disciplinary hearing, the hearing should proceed in the employee’s absence. The independent chairperson will make a ruling based on the evidence presented by the employer. An employee may be dismissed in his/her absence. Failing to comply with the above procedures, may lead to procedural unfairness if an employee refers a matter to the CCMA.

Employers must take care to always follow the correct procedures in terms of labour law.

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