What about hygiene?

What about hygiene?

What about hygiene?

The Occupational Health and Safety Act places an explicit obligation on the employer to create and maintain a safe and healthy workplace.  It is undoubtedly in the employer’s interest to consistently apply good hygiene in the workplace.

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Statistics associated with workplace hygiene are as follows:

  • The average desk harbours 400 times more bacteria than a toilet seat. Regular hand washing and sanitising can decrease illness.
  • According to Occupational Care South Africa (OCSA) absenteeism costs the South African economy between R 12- 16 billion annually.

Good hygiene in the workplace contributes to:

  • Continuity of human resources – when an employee takes sick leave, it undoubtedly impacts on the workload of other employees. The employer does not necessarily have spare capacity to address the situation and this puts pressure on the employer’s business activities
  • Saving costs by taking less sick leave – the employee is entitled to paid sick leave when he/she is unable to work due to a medical condition. When absenteeism is reduced, the employer saves money.
  • Heightened productivity by counteracting presenteeism – the term “presenteeism” refers to when employees show up for work while they are ill and this leads to loss of productivity, making mistakes, etc.
  • Improved morale and employee wellness.
  • A positive image in respect of suppliers, customers and investors.
What about hygiene
Basic hygiene in the workplace refers to personal hygiene, clean work areas, clean restroom facilities and a clean kitchen. A lack of personal hygiene often leads to friction and negatively impacts the business’s professional image.
Each workplace is unique. Although some businesses need to apply stricter hygiene measures in terms of the service or product they provide, good hygiene in any workplace is to the employer’s benefit.

Be proactive and maintain good hygiene in the workplace:

  • Implement a hygiene policy.
  • Create awareness among employees of the benefits of good hygiene.
  • Cultivate good habits (regular handwashing) and make it easier for employees to practice good hygiene by installing handwashing stations and/or hand sanitisers.
  • Provide a clean restroom that is well stocked with soap, toilet paper and hand towels.
  • Ensure the workplace is cleaned regularly.

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Employers may say ‘no’

Employers may say ‘no’

Employers may say ‘no’

Employers may say ‘no’ to various requests from employees. Although the employer must act fairly and uniformly, the employer has the right to refuse requests based on operational requirements. The employer must also think carefully about making allowances and concessions to prevent setting a precedent in the future. Three common requests from employees that the employer does not have to grant include:
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Option to say ‘no’ – Leave and time off

In terms of the Basic Conditions of Employment Act, the employee is entitled to one day’s paid leave for every 17 days worked. Although the employee is entitled to take leave, the employee must still apply for leave and the employer may reject it based on operational requirements, such as for example that it is the busiest time of production.

When the employee request time off to deal with personal matters, such as visiting the clinic for a routine examination or to obtain medication, the employer can refuse. These visits can be scheduled in the employee’s private time, alternatively the employee must take annual leave. Note that paid sick leave only applies when an employee is unable to work due to a medical condition.

Option to say ‘no’ – Loans

Loans should preferably not be granted to employees. The employer is not a financial institution and when loans are granted to employees on a regular basis, this can create an expectation among employees, as well as set a precedent for future loans.

Option to say ‘no’ – Ex-gratia payments

Ex-gratia payments refer to when the employer grants a payment to the employee on an ad hoc basis, such as for example with termination of employment, a marriage confirmation, funeral, etc. This payment is solely at the discretion of the employer and the employer must clearly communicate that there is no expectation created of similar future payments.
It is important that the employer acts consistently with respect to discipline, procedures, working conditions, employment conditions and compensation to avoid unfair discrimination.

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20 tips for employers

20 tips for employers

20 tips for employers

Tips for complying with labour law – non-compliance holds a serious business risk for employers, often underestimated and left unaddressed… Labour law sets strict requirements that employers must comply with, irrespective of the number of employees. Employers should make the mind shift to not only comply with labour law, but to use it to protect their businesses and their rights as employers.
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20 tips employers should pay attention to:

  1. Ensure you have an employment contract in place with every employee – the employment contract is the most important document in the workplace and forms the basis of the relationship between the employer and employee. This is one of the key tips to protect your rights as the employer. Ensure however, that you don’t settle for a generic employment contract, but rather opt for a purpose-built one according to your business.

  2. Use fixed term contracts carefully and in line with legislation – employers must clearly understand that to disguise what is actually permanent employment in the form of a fixed term contract is illegal.

  3. Make provisions for deductions in the employment contract – no deductions, except for statutory deductions, can be made without the employee’s consent.

  4. Address time periods in the employment contract with regards to short time, rest periods, compressed working weeks, etc.

  5. Implement a formal retirement age.

  6. Ensure every employee has a job description with achievable goals.  Employees need to know what is expected of them and what standard applies to performance.  Continuous evaluation and training is essential to assess work performance.  Give recognition to employees who achieve goals and perform well.

  7. Pay at least the national minimum wage.

  8. Keep a copy of the Sectoral Determination or Main Collective Agreement (if applicable to your business industry) in the workplace and make it available to employees.

  9. Display the posters of legislative summaries in the workplace – Basic Conditions of Employment Act, Employment Equity Act and Occupational Health and Safety Act.

  10. Use the disciplinary code to enforce the use of personal protective equipment (PPE).

  11. Verify if you are considered to be a “designated employer” in terms of the Employment Equity Act and must comply with certain requirements.

  12. Ensure your disciplinary code is relevant and up to date – every workplace must have a relevant disciplinary code.  The disciplinary code is important to ensure that there are clear rules in the workplace for employees to follow.  When these rules are broken, the employer can apply discipline in accordance with the applicable sanctions as listed in the code.

  13. Every business is unique – implement policies that are fair to address specific issues in your environment.

  14. Have regular consultations with employees – effective communication creates an environment receptive to growth.  This creates a platform for employees to discuss their thoughts, ideas and any specific needs.

  15. Issue warnings in line with the disciplinary code.

  16. Be consistent when applying discipline to avoid discrimination in the workplace.

  17. Always follow the correct procedure, especially when the employment relationship is terminated.

  18. Implement an attendance register that also records hours worked – the payslip must also reflect this information.

  19. Ensure that you, as the employer, are registered with the Unemployment Insurance Fund (UIF) and the Compensation Commissioner.

  20. Implement a grievance procedure – it is imperative that the employer establish internal procedures to give employees the opportunity to bring any unhappiness or unsatisfactory working conditions to the attention of the employer.
Tips for the best tip? Get access to a support base for practical advice and assistance to continuously comply with labour law – take note that through membership with the LWO, you get 24/7 access to our legal department for advice and assistance. Labour law applies to every employer; mistakes are often costly and can be limited or avoided by being proactive.

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Employment relationship – what can go wrong?

Employment relationship – what can go wrong?

Employment relationship – what can go wrong?

At the start of the employment relationship, the parties don’t know each other, but already a fiduciary duty is in place that requires the employee to act in good faith and in the best interest of the employer. It is important that the employer implement a written employment contract with each employee on the day employment commences. A written employment contract creates clarity by confirming the terms and conditions of employment agreed upon and protects the employer in terms of the employment relationship going forward. Take care to include a job description listing the employee’s duties and employer’s expectations.
The employment relationship is a relationship of trust based on mutual benefits and respect. As a business owner, the employer should always anticipate what can go wrong with regards to the employment relationship, in order to be best positioned going forward and mitigating risk. Poor work performance, conflict, misconduct, and a breach of trust can place this relationship in jeopardy and employers should take proactive steps to regulate the employment relationship and protect their rights.
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The following issues can cause a breakdown of trust in the employment relationship:

Conflict

The workplace is a very diverse environment in terms of culture, religion, beliefs, values, political views, frames of reference, work ethic, opinions, etc. Everyone won’t always get along with each other and when conflict arises, the employer should step in and assist to resolve the conflict before it escalates or starts to affect more employees.

Misconduct

Misconduct can be described as an employee’s failure to adhere to the rules and policies of the employer. In basic terms, misconduct is a behaviour issue of the employee. Such behaviour is normally deliberate or negligent, and employees can be held accountable for their actions. Misconduct can take various forms, including theft, fraud, dishonesty, insubordination, absence from work without permission, etc.
Every workplace must have a relevant disciplinary code. The disciplinary code is essential in ensuring that there are clear rules in the workplace, with appropriate sanctions, that employees can follow. When these rules are violated, the employer can apply progressive discipline. In cases of serious misconduct employers can directly proceed with a disciplinary hearing. It is vital to always follow the correct procedure, as in failing to do so can lead to dire consequences with a huge financial impact.

Poor work performance

Poor work performance refers to the incapacity of an employee, in that an employee fails to reach and maintain the employer’s work performance standards in terms of quality and quantity. All employment contracts imply that the employee undertakes to perform according to the reasonable, lawful and attainable work performance standards set by the employer. Should the employee fail in this duty, despite assistance to reach the required standard, the employee is said to be incapable, and the employer has the right to dismiss him/her subject to following the correct procedure. Poor work performance involves a consultation process where the employee is informed of shortcomings and provided with training and guidance to achieve the desired outcome. The employee is monitored for a reasonable period of time and offered further training and guidance as needed. If improvement is not sufficient, a formal disciplinary process can follow which can lead to dismissal.
It is important to keep a good and healthy working relationship in place. Boundaries should be set from the beginning of the employment relationship in order to avoid any uncertainties going forward. Keep the communication lines open for all parties to address any issues which may arise. Employers should take care to follow the correct procedures when taking disciplinary action or holding consultations.

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OHSA (Occupational Health and Safety Act) – basic thoughts

OHSA (Occupational Health and Safety Act) – basic thoughts

OHSA (Occupational Health and Safety Act) – basic thoughts

Basic thoughts regarding compliance with the Occupational Health and Safety Act (OHSA) include:

  • To comply with legislation is not negotiable and non-compliance can be costly in the general running of a business.
  • In accordance with legislation as well as ISO 45001, employers can be sued in their personal and business capacity and be prosecuted both civilly and criminally. A conviction could lead to huge fines and even the closure of a business until it is fully compliant.
  • Compliance contributes to productivity through employee satisfaction and buy-in.

It is important that employers get expert guidance to comply with the OHSA, especially when your business industry is subject to additional regulations.

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What are the hazards?

In terms of Section 8 of the OHSA, “every employer needs to establish what hazards to the health or safety of persons are attached to any work which is performed.”

The practical approach:

  • Identify the activities performed in each area of your business. Each activity would have safety related inputs, e.g. electricity, equipment, etc.
  • Assessing the risk could be done by giving a rating on a scale of 1 (low risk) to 5 (worst), scoring the following: severity, possibility of happening and who is exposed to the risk.
  • The management and control of the risks would require a process of elimination, substitution, engineering solutions, administrative controls, training with provision of safety equipment being the last resort.

Definitions

  • “Hazard”: the object which could cause potential harm
  • “Risk”: what could happen should things go wrong, e.g. injury, health risks, etc.
“We focus on sharing our expertise with clients and helping them through the practicalities of the process. We know where to start, what assessments are necessary, and what steps should be taken to become legally compliant. Most importantly, we help you to stay compliant,” says the CEO of Beehive OH&S, Leo van der Walt.

The LWO has an agreement in collaboration with Beehive OH&S to assist LWO members with regards to the OHSA.  Contact Leo van der Walt for more information at 072 594 5989, info@beehiveohs.co.za or   www.beehiveohs.co.za.

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Breastfeed and the workplace

Breastfeed and the workplace

Breastfeed and the workplace

South Africa’s Public Health Policy promotes and encourages mothers to breastfeed their babies for at least the first six months of the child’s life. The Basic Conditions of Employment Act and its Code of Good Practice, provides that an employer should allow a breastfeeding mother at least two breaks per day of at least thirty minutes each to express milk for her baby. These breaks should be given in addition to her normal tea and/or lunch breaks. It is the duty of the employee to engage with her employer if she intends to breastfeed beyond six months and to make arrangements to support breastfeeding.
A pregnant employee should give notice to her employer, well in advance of her intention to breastfeed, in order to provide the employer the opportunity to arrange a clean and private area where the employee can express milk. It is the employee’s duty to engage with her employer or manager as soon as she returns from maternity leave to allow her employer ample opportunity to accommodate breastfeeding in the workplace.
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However, the Code of Good Practice fails to address a few important points such as whether:

  • breaks for expressing will be paid or unpaid;
  • the time period how long an employer should allow the employee to take these breaks to express breastmilk;  and
  • whether the employer should make provision for the storing and refrigeration of expressed breastmilk.

It is important that the employer and employee are on the same page.  Communication plays a vital role and employers must take care to consult with employees regarding the above and agree on the way forward.  Culture, gender, values, beliefs, etc. of all parties should also be taken into consideration in the communication process to ensure effective communication.

The Code of Good Practice serves as a guideline for employers to follow.  However, by creating a supportive environment for breastfeeding mothers in the workplace, the employer promotes the health of employees and their babies. 

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