Verso, ASPF and the LWO

Verso, ASPF and the LWO

Verso, ASPF and the LWO

Article supplied by Verso

Verso, ASPF and the LWO: The Verso Group of Companies, established in 2000, has a national footprint and is comprised of several 100% owned companies operating within the financial services sector. The Verso Group has experienced exceptional growth since inception and is an established and trusted brand in the employee benefits industry.
Verso was built on honesty, transparency, integrity, trust and innovation and these foundational principles resonate in everything that the Verso Group does.

The Verso Group includes the following entities and services:

  • Verso Employee Benefits Consulting (Pty) Ltd – Employee benefits consulting and group risk products
  • Verso Benefits Administrator (Pty) Ltd – Retirement fund administration
  • Verso Health (Pty) Ltd – Brokers of medical aid, gap cover, employee wellness and health insurance products
  • Verso Wealth (Pty) Ltd – Financial management; retirement planning; personal risk management; estate planning; investment planning; individual risk cover – death, disability dread disease
  • Verso Trustee Services (Pty) Ltd – Death benefit investigations, retirement fund secretariat, legal and technical services to retirement funds, pension funds adjudicator complaints management, communication services for retirement funds and fiduciary services
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Verso, ASPF and the LWO:

Since 1991 the Agricultural Sector Provident Fund (ASPF) has been improving the lives of farm workers and farmers by providing flexible risk and provident fund solutions, with a growing membership of more than 20 000 members.
The ASPF specialises in risk and provident fund products in the niche, agricultural environment and associated industries. The ASPF knows that no farm, agricultural structure or associated industry is the same and therefore delivering a unique, versatile product is essential to the market. The ASPF products are flexible and can satisfy a variety of needs, while still being uncomplicated to ease administration and limit costs.
The ASPF is supported and managed by a Board of Trustees originating from, Agri SA, TLU SA and the LWO, together with professional independent trustees.
The ASPF Board of Trustees has appointed Verso Financial Services (Pty) Ltd as the fund’s benefits administrator with effect from 1 October 2022. Verso is proud to have secured this appointment and has already showcased efficient, professional and competent administration services to the fund.

The LWO is a proud partner of the ASPF:

Verso has partnered with the LWO to unlock mutual synergies which could also benefit the ASPF and its participating employers and members, thereby strengthening the service offering of the ASPF. Verso is excited to provide wider services to LWO members, which will enhance the partnership.

For products, advice and services you can trust, please contact Suzaan Hamman (Principal Consultant) at Verso at 021 943500 or email her at LWO@Verso.co.za.

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Origin, overview and purpose of the unemployment fund

Origin, overview and purpose of the unemployment fund

Origin, overview and purpose of the unemployment fund

Article supplied by Narike Kachelhoffer, Evimeria Accounting and Labour Assist

The unemployment fund came into existence on 1 April 2002. The fund is regulated by the Unemployment Insurance Act 2001 and the Unemployment Insurance Contributions Act 2002.
The fund provides temporary financial assistance for workers who, for specific reasons, can no longer earn an income in the economy from employment. The different scenarios in which a worker can claim unemployment insurance are controversial and are measured by the period that the worker did make a known contribution to the fund. Apart from the scenarios in which a worker can claim, there are also scenarios where the worker cannot claim, such as resignation.
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The application of the unemployment fund:

Although there are many controversial reasons why employers and employees do not always see eye to eye when it comes to the fund, one thing is certain – no employer may choose not to deduct it and no worker is exempt from making a contribution, given that in both cases the worker works more than 24 hours per month, earns a basic salary, is not an immigrant on contract, or is employed as a student. It is therefore a compulsory deduction, which must be declared and paid over to the unemployment fund.

The legal contribution obligation towards the unemployment fund:

The unemployment fund contribution is calculated at 1% of the worker’s earnings and 1% contribution from the employer on the worker’s earnings. So a 2% contribution calculated on earnings and which is very fair seen in the light that the payout that workers can receive is more than the contribution made.

The employer and the unemployment fund:

Apart from the obligation to deduct your workers’ 1% contribution from their earnings, this must be declared and paid over to the fund together with the business’s statutory declarations. The South African Income Tax Service is only a payment option in respect of the fund. This is not a declaration to the fund. Therefore, the declarations of contributions by the employer must be maintained monthly through the Unemployment Fund’s platform at www.uif.co.za.

The declarations regarding earnings in businesses (EMP501) are not a declaration and the declarations must still be made to the fund itself. Owners of businesses can be heavily fined if they neglect, or fail to make, the necessary deductions, declarations and payments to the fund.

The worker and the unemployment fund:

It’s not all workers employed by businesses who have to make a mandatory contribution. The following cases are exempt from the mandatory contributions:
  • Students employed by businesses in relation to their studies (students who are employed and study completely independently are seen as normal workers)
  • Workers who earn commission and no basic salary
  • Workers on learning programs supported by the business
  • Immigrant workers employed on contract
  • Government agency employees e.g. municipal workers
  • Workers who work less than 24 hours per month

Claiming from the unemployment fund:

Workers can claim from the fund in the following cases:

  • Students employed by businesses in relation to their studies (students who are employed and study completely independently are seen as normal workers)
  • Workers who earn commission and no basic salary
  • Workers on learning programs supported by the business
  • Immigrant workers employed on contract
  • Government agency employees e.g. municipal workers
  • Workers who work less than 24 hours per month

There is also a death benefit available to the survivors of a deceased worker who made contributions to the fund.

When can the worker not claim against the fund?
  • Resignation
  • Worker who deserts (when an employee is absent from the workplace without the intention of returning to work) associated with case studies
  • If no contribution to the fund was deducted or made during the period of employment
  • Temporary suspension pending a hearing

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Sick leave abuse

Sick leave abuse

Sick leave abuse

Earnings threshold 2023: It is vital for every employer to determine which employees earn in excess of the earnings threshold and which employees earn below the threshold, as this has a huge impact on the terms and conditions of employment the employer and employee can agree on. The earnings threshold has seen yet another increase as from 1 March 2023 and is currently set at R241 110.59 (a monthly amount of R20 092.55). The previous threshold of R224 080.48 has been in effect since 1 March 2022.
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When is it due?

Section 22(1) to 22(4) of the Basic Conditions of Employment Act 75 of 1997 (BCEA) stipulates that an employee is entitled to paid sick leave. During the first six months of employment, paid sick leave is calculated as one day paid sick leave for every 26 days worked. In a 36-month leave cycle, an employee is entitled to 30 days paid sick leave (if the employee works five days per week) or 36 days paid sick leave (if the employee works six days per week). This leave cycle commences, irrespective of a probation period, on the first day of employment and paid sick leave taken during the first six months of employment can then be deducted from the total leave cycle. Remember sick leave is only due to employees genuinely too ill to perform their duties.

Is it paid or unpaid leave?

Firstly, is paid sick leave due? If yes, the employer must determine whether a medical certificate is needed. A medical certificate has to be presented if an employee is absent from work for more than two consecutive working days, or on more than one occasion within an eight-week period.

If paid sick leave is not due, there are two options:

  1. the employer can process it as unpaid leave;  or
  2. process it as paid leave and deduct it from the employee’s annual leave.

An employer is not required to pay an employee in terms of Section 22 of the BCEA if the employee has no available sick leave days, does not provide a valid medical certificate when required to do so, or is absent without the employer’s permission.

Abusing sick leave

In general, if a valid medical certificate is provided, the absence should be dealt with as a form of incapacity as the employee is inherently unable to meet fixed performance standards due to ill health.  When the employer however suspects abuse of sick leave, it is important to follow a fair process to investigate a claim of misconduct to produce evidence.

Ask these questions to determine if the employee’s behaviour amounts to misconduct or incapacity:

  • Is the employee taking a certain number of sick leave days in a short period of time?
  • Is the employee’s sick leave exhausted?
  • Do the dates of the sick leave suggest a pattern, i.e. is the employee typically sick on Mondays and Fridays, before or after a public holiday, or after payday?
  • Has the employee submitted valid medical certificates?
  • Is there any evidence that suggests that there may be other reasons for the employee’s absences (e.g. domestic violence, depression)?

Consider these two procedures in serious cases of incapacity or misconduct:

  • Incapacity procedure:  The frequently absent employee is genuinely suffering from ill health and could potentially be dismissed for incapacity.  Have the employee undergo a medical investigation to determine if the employee is capable of performing their duties and meeting the employer’s fixed operational standard.
  • Disciplinary procedure:  The medical investigation shows that the employee has no severe health problems.  The employer is now alerted to investigate sick leave absences in future, to determine if the employee was really sick or should be charged with misconduct lead by a medical investigation to proceed with a disciplinary hearing.

It is important that employers deal with issues in the workplace as quickly and effectively as possible, while taking care to act objectively and consistently.  By being proactive, the employer can greatly contribute towards the business’s sustainability and profitability and ensure a working environment with reduced conflict, friction and misunderstanding, which in turn creates a structured environment receptive to growth.

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Annexures to the employment contract

Annexures to the employment contract

Annexures to the employment contract

An employment contract is the most important document in the workplace and defines the terms and conditions as agreed upon between the employer and employee. It regulates the employment relationship and by including proactive clauses and annexures in the employment contract, the employer is better positioned to address and limit disputes that may arise from this relationship.
In addition to the employment contract, the employer can add annexures to further protect the business going forward. Typical annexures that form part of the employment contract include a restraint of trade and a confidentiality agreement. These agreements are crucial for more specialised business activities to prevent competition and protect confidential information, unique methods and procedures, patents, etc.
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2 most common annexures:

Restraint of trade agreement

A restraint of trade is an agreement between the employer and employee that prevents an employee from using his/her work, aptitude or training in the same field as the employer for a specific time period and in a specific area, after employment with the current employer came to an end. The restraint of trade seeks to protect the interests of the employer with specific reference to confidential information, clients, and goodwill (the business’s good name).
Aspects to consider for a restraint of trade to be successfully enforced:

  • What: What are the specific tasks, aptitude, work or field in which a former employee cannot become involved.
  • Where: Refers to the geographical area.  Take note that there should be a connection with the specific area.
  • Time: Refers to the period after the employee has left employment, during which the restraint of trade will be valid. This must be a reasonable period of time.

Confidentiality agreement

Confidentiality agreements are legal contracts that protect the employer’s confidential information and trade secrets. These agreements require employees to maintain confidentiality and not disclose any sensitive information to third parties. Confidentiality agreements can be used to protect various types of information, such as financial data, business plans, client lists, product designs, etcetera. These agreements can also be used to ensure that employees do not use confidential information for personal gain or to benefit their new employer after leaving the business.
These types of agreements also serve as a deterrent for employees not to incriminate themselves in these actions knowing that they may be subject to legal action. These agreements are enforceable in court, provided they are reasonable and do not place unnecessary restrictions on the employee’s ability to work and earn an income.

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Time wasters in the workplace – ‘I don’t have time’

Time wasters in the workplace – ‘I don’t have time’

Time wasters in the workplace – ‘I don’t have time’

by Abrie Bronkhorst

Time is money. When an employee is employed, they undertake to be available for a number of hours to provide service. In exchange for this, the employer undertakes to compensate the employee for his availability and expertise. It then follows logically that the employer can expect the employee’s attention to be at work.

Several time wasters in the workplace are counterproductive. Employers should take note of the following:

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Absenteeism

Absenteeism and tardiness are two of the most significant time wasters in the workplace. Apart from the employee who does not provide services according to agreed hours, absence has far-reaching consequences regarding colleagues’ service delivery. For example, a colleague has to stand in for the absent employee and cannot focus on his own activities, or the progress of a project or task is slowed down because the absent employee’s input and contribution are awaited.

Apart from not being at work, absenteeism also means:

  • Arriving late (it is still absent as long as the employee is not at work)
  • Leaving early
  • Unauthorised breaks
  • Extended breaks (smoke, toilet, lunch, tea, etc.)

Extended smoke breaks:

Firstly, there is no obligation for an employer to provide for smoke breaks. The Basic Conditions of Employment Act only provides for meal breaks. If the employer allows smoke breaks, it should preferably be regulated by a smoking policy. If not, smoke breaks can get out of hand by happening irregularly and creating the opportunity for extended chatting and gossip. This can lead to smoke breaks during working hours being easily abused, resulting in valuable working time lost. Four smoke breaks of 15 minutes each represent an hour of working time.

Extended tea/coffee breaks:

Making coffee often involves chatting, and socialising in a workplace’s kitchen can easily last up to 20 minutes per coffee break. Three coffee or tea breaks of 20 minutes each represent an hour of working time.
  • Feigned illness
  • Other unexplained absences from the workstation or the premises.
It is the employee’s duty to commence and end duties at times required by the employer.

Lack of attention

A lack of attention often leads to unnecessary repetition, mistakes, and even negligent damage and/or loss of the employer’s property. In addition, precious time is lost because the employee did not give the necessary care and attention to the employer’s instructions, and tasks sometimes must be redone. This lost time cannot be made up.

Cell phone distractions

It is no secret that mobile phones disrupt the workplace by constantly interrupting employees’ concentration when a message, notification or call comes through. There is such a wide variety of smartphone applications available, which only increases the potential for disruption – Facebook, YouTube, TikTok, WhatsApp, and so on. Even if the employee uses their own data and airtime for personal messages, calls and internet access, working time still belongs to the employer. It must be used to promote the employer’s interests.
Depending on the employer’s business activities, using (personal) mobile phones can create a real problem. By implementing a mobile phone policy, the employer can create clear guidelines for using personal mobile devices so that the employer’s operational requirements are not negatively affected. Employees must also be able to use integrity and judgment to know when it is appropriate to be on their phones.
Time wasters in the workplace raise two critical questions in the labour environment. First, can employees who take frequent smoke breaks and extended coffee sessions be required to cover the lost hours? And can employees who neither smoke nor take extended coffee sessions receive this extra time in the form of time off?

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The golden rules of applying discipline

The golden rules of applying discipline

The golden rules of applying discipline

by Anneline Scriven

The Commission for Conciliation, Mediation and Arbitration (CCMA) was established as an independent, apolitical dispute resolution body in terms of the Labour Relations Act (LRA) 66 of 1995 and is aimed at promoting fair practises and resolving labour disputes within the working environment.
An employee can refer a dispute to the CCMA on account of dismissal, wages and working conditions, unfair labour practises, workplace changes and discrimination. Most cases referred to the CCMA pertain to unfair dismissal. In general, arbitration awards in favour of the employee are due to incorrect procedures on the employer’s behalf.
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Always follow the golden rules of applying discipline and ensure that the consequences of a CCMA case do not mean the end of your business:

  1. Have clear rules and guidelines in the workplace and ensure that every employee is aware of these rules. Employers must have an up-to-date disciplinary code that lists offences with the appropriate sanctions to use when rules and procedures are not followed.
  • Apply progressive discipline according to the offence’s seriousness and keep a detailed record thereof.
  • Remember, the CCMA mainly looks at two elements when an employee refers a dispute:
  • Substantive fairness – a valid and fair reason for the sanction imposed. The employer must be able to prove the following on a balance of probabilities:
  • Was there a rule in the workplace?
  • Was the rule reasonable?
  • Was the employee aware of the rule?
  • Did the employee break the rule?
  • Did the employer apply progressive discipline (consultation and warnings, according to the offence)?
  • Did the employer apply discipline consistently?
  • Did the misconduct justify the sanction applied?
  • Procedural fairness – the required legal procedure before imposing a sanction. An employer cannot dismiss an employee under any circumstances, even with a valid reason, without holding a disciplinary hearing to ensure that a fair procedure is followed. The employer must be able to prove the following:
  • A disciplinary hearing was held;
  • The employee was notified in writing at least 48 hours (excluding weekends and public holidays) prior to the hearing to prepare for the hearing;
  • All documentation (notice to attend the hearing and a procedural application form) contained all the necessary information required by legislation;
  • The chairperson was informed and unbiased;
  • The accused employee was given every chance to prepare for and defend his/her case;
  • Aggravating and mitigating circumstances were taken into account;
  • The outcome of the dismissal was based on the facts presented during the hearing;
  • The sanction was appropriate according to the offence;
  • The hearing and outcome were recorded in writing by the chairperson;
  • The employee received the outcome in writing.

Labour risk is a huge business risk. To ensure the sustainability and profitability of your business, labour risk needs to be managed proactively, as not following the correct procedures can lead to dire consequences with a substantial financial impact.

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